Privacy Policy

At Zyra, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and shop on our website. We are committed to maintaining the privacy and security of your information in compliance with applicable privacy laws, including GDPR, CCPA, and other relevant regulations. Please take a moment to read this policy to understand how your personal data will be handled.

1. Information We Collect

We collect personal information that you provide to us when you use our website, including:

a) Personal Identifiable Information (PII)

Contact Information: Name, email address, phone number, shipping address, billing address.

Account Information: Username, password (if you create an account).

Payment Information: Credit/debit card details or other payment method data (handled securely by our payment processor).

Order Information: Products you order, purchase history, and communication related to orders.

 

b) Non-Personal Identifiable Information (Non-PII)

Device and Usage Information: IP address, browser type, operating system, device type, and how you interact with our website (e.g., pages visited, time spent).

Cookies and Tracking Technologies: We use cookies and other tracking technologies (e.g., web beacons) to enhance your shopping experience, remember your preferences, and analyze website performance.

How We Use Your Information

We use the information we collect for the following purposes:

To process your orders: We use your personal and payment information to fulfill your purchases, process payments, and ship products to you.

To communicate with you: We may send you order confirmations, shipping updates, and customer service messages related to your purchases.

To personalize your experience: We use browsing history and preferences to improve our website and recommend products that may interest you.

To improve our services: We analyze how users interact with our website to optimize functionality and troubleshoot issues.

To send marketing communications: If you opt in, we may send newsletters, promotions, and special offers. You can unsubscribe at any time.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete that information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at zyraunlimited@gmail.com.

4. Data Protection for Elderly Users

We respect the privacy of all users, including elderly individuals. If you are over 65 or have special needs, we recommend ensuring that you are comfortable with your personal data being shared with us. If you need assistance or have questions about how we use your data, please reach out to our customer service team at zyraunlimited@gmail.com. We are committed to making sure our services are accessible and secure for users of all ages.

5. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party partners in the following circumstances:

• Service Providers: We work with vendors who assist with order fulfillment, payment processing, shipping, marketing, and website hosting. These third parties are required to protect your information and use it solely to provide services on our behalf.
• Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or regulatory inquiries.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email or a notice on our website before your information is transferred and becomes subject to a different privacy policy.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can update or correct any personal information that we hold.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Opt-out of Marketing Communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
• Data Portability: You have the right to request a copy of your personal data in a machine-readable format.
• Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at zyraunlimited@gmail.com.

7. Data Security

We implement reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal data.

8. International Transfers

If you are located outside of [Your Country], please note that your personal data may be transferred to, stored, and processed in [Your Country] or other countries where we or our third-party service providers operate. By using our services, you consent to the transfer of your information to countries that may not have the same level of data protection as your country of residence.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze website traffic. Cookies help us remember your preferences, understand how you use our site, and improve functionality. You can manage or disable cookies through your browser settings, but doing so may affect your experience on our website.

For more information about how we use cookies and other tracking technologies, please refer to our Cookie Policy [link to Cookie Policy].

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via

Email: info@zyraproducts.com

Thank you for shopping with us. Your trust is important to us, and we are committed to protecting your privacy.