What products do you sell?
We offer a wide range of products, including healthcare products aiming to aid skin development as well as enhancing fat loss. Browse our website to explore the full range!
How do I search for a product?
You can search for products using the search bar at the top of the page. You can filter results by category, price, and other features to help you find exactly what you're looking for.
How do I create an account?
To create an account, click on the "Sign Up" button at the top right of our homepage. Enter your email address, choose a password, and follow the on-screen instructions to complete your profile.
What are your shipping options?
We offer a variety of shipping methods to suit your needs:
- Standard Shipping (3-5 business days)
- International Shipping (time varies depending on location)
How much does shipping cost?
Shipping costs vary depending on your location, the weight of your order, and the shipping method chosen. You can calculate the exact shipping cost at checkout before completing your purchase.
What are your shipping times?
Shipping costs vary depending on your location, the weight of your order, and the shipping method chosen. You can calculate the exact shipping cost at checkout before completing your purchase.
- Standard Shipping: 3-5 business days within the continental US.
- International Orders: Delivery time varies by country, but typically takes 7-14 business days.
Do you offer free shipping?
Yes! We offer free standard shipping on orders of larger quantities. At checkout, customers will find additional information about our free shipping methods.
What is your return policy?
We accept returns within 14 days of receiving your order. Items must be unused and in their original packaging.
How do I return an item?
To initiate a return, visit the "Returns" page on our website and follow the instructions to complete the return request. You will receive a return label and detailed instructions via email.
Can I return an item for a refund?
Yes, we offer refunds on returned items. After we receive your returned product, we will process your refund within 7 business days to your original payment method.
How do I use a discount code?
During checkout, you will see a field labeled "Coupon Code." Enter your code here, and the discount will be applied to your order total. Make sure to check the terms and conditions of the discount before applying.
Can I get a discount if I subscribe to your newsletter?
Yes! New subscribers get a 10% discount on their first order. Sign up for our newsletter at the bottom of the homepage to receive the code.
What payment methods do you accept?
We accept payments via PayPal, Google Pay, Credit Cards, including:
- Visa
- MasterCard
- American Express
For ApplePay: Please note that ApplePay may not be available in all regions.
Is it safe to make payments on your site?
Yes, our website is secured with SSL encryption to ensure your payment information is safe. We also comply with PCI DSS standards for added security.
How do I know if a product will fit?
We provide detailed size guides on all relevant product pages. Please refer to the size chart to find your perfect fit. If you’re still unsure, feel free to contact us for personalized help!
How can I get more information about a product?
If you have any questions about a product, feel free to contact our customer service team or check the product page for additional details such as specifications, user reviews, and FAQs specific to that item.
Do you offer product warranties?
Yes, many of our products come with a manufacturer’s warranty. Please check the product description for warranty details. For warranty claims, contact our customer service team.
Do you offer installation guides?
Yes, many of our products come with installation instructions, either included in the package or available online in the product details section. If you need help with installation, please reach out to our customer service team.
Can I use your products internationally?
Our products are designed for global use, but please check the product details for any region-specific limitations, such as voltage, plug types, or software compatibility.
How can I write a review for a product?
Yes! If you wish to leave a review, please log into your account and under the ”Reviews” handle you can safely do so.
What should I do if I have an issue with my order?
If you encounter any issues with your order (e.g., damaged items, missing parts), please reach out to us through our ”Contact Us” page. We’ll assist you in resolving the issue by offering a refund.